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Sandy Baker


Recent Posts

How to Help Your Organization Understand the ROI of Fintech Data

By Sandy Baker on Apr 4, 2018 12:02:44 PM

What's the value of partnering with fintech companies? In every institution, there are individuals who aren't willing to change — who worry about what change may mean and are skeptical of the benefits promised by the digital transformation.

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How Banks and Credit Unions Can Best Help Account Holders During Tax Season

By Sandy Baker on Mar 28, 2018 2:17:15 PM

Tax season can be one of the most trying times for financial institutions and consumers, particularly since your account holders need information and access to records. Even though most of them started the year out with plans to stay better organized so that tax season wouldn’t be a struggle, a year later they're facing the same battle.

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Clean, Categorize, and Classify: 3 Steps to Making Financial Transaction Data More Useful

By Sandy Baker on Mar 6, 2018 2:36:18 PM

A step back in time takes you to a period when every banking transaction, account, and contract was done on paper. Every detail was managed by a person typing it in – the world of banking was long built on this process.

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Banks Need to Use Data More Effectively. Here's How to Start.

By Sandy Baker on Feb 22, 2018 3:47:29 PM

Data is the topic that every financial institution is talking about – it seems to be everything to their future. There are many ways that data is accessed, and there are a variety of tools that are available for gathering and analyzing it.

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Why Digital Banking Must Be Built on Clean Data

By Sandy Baker on Feb 8, 2018 11:30:37 AM

Digital banking has become one of the most important investments for financial institutions today. From the onset, it seems simple enough to put in place the right tools, gather data, and then use that data to make decisions. Yet, like with anything else, you get what you put into it. In short, if you do not have high-quality, clean data to build a foundation from, you cannot achieve the best possible outcome. For those looking to utilize artificial intelligence, for example, to achieve the most bottom-line benefit from digital banking, it is critical to build a strong foundation of clean data.

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How Banks Are Embracing and Benefiting from Chatbots in 2018

By Sandy Baker on Jan 24, 2018 9:08:52 AM

Financial institutions are facing increasing competition, bigger demands from customers, and the need to reduce costs all at the same time.

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3 Crucial Challenges Facing Banks in 2018

By Sandy Baker on Jan 10, 2018 1:28:30 PM

The banking industry, like many other industries, is poised to experience unprecedented change as it moves towards a digital industry. While most bankers have already begun to embrace a digital landscape, there is still a lot of challenge to come.The future of banking will include a number of new ideas and methods for accomplishing tasks on a grander scale. And, perhaps most importantly, the customer will be at the forefront of that change. Today’s average banking consumer expects more, demands it faster, and expects better results. Banks unable to compete with those meeting these demands will likely struggle to remain viable in the long term.

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2018 Banking Trends: What You Should Expect to See

By Sandy Baker on Dec 20, 2017 12:04:18 PM

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Convincing Millennials to Switch Banks: What They Need from You

By Sandy Baker on Dec 5, 2017 3:45:44 PM

Today's financial industry is facing significant competition from rival banks, online banking options, and credit unions. What sets one apart from the next, from the Millennials' standpoint, may not be what you think. Today's Millennial is more than willing to switch banks, as they are far less loyal to using the same one they've had or the one their parents had. But, to get them to switch, financial insinuations need to offer cutting-edge technology, connectivity, and a high level of innovation. In other words, Millennials want banks that make banking easy, connected, and seamless.

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Artificial Intelligence Is Poised to Take Over the Financial Industry

By Sandy Baker on Nov 28, 2017 5:05:00 AM

The financial industry has long been plagued with limited digitalization and modernization. Though all banks use quality software systems today, many have yet to embrace the latest round of innovation – artificial intelligence.

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