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The Biggest Challenge Facing Banks in 2017 and a Checklist to Overcome It

By Jon Ogden on Jan 9, 2017 11:53:00 AM

The Biggest Challenge Facing Banks in 2017

When Moorad Choudhry, author of The Principles of Banking, was asked what’s the biggest challenge facing banks right now, he said that it’s “to stay engaged with the customer.”

Topics: Design fintech
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Announcing the MoneySummit podcast

By Jon Ogden on Apr 23, 2016 10:48:00 AM

We've built a growing collection of interviews at MoneySummit with the biggest names in fintech and banking.

Since we've always recorded the audio for the interviews, we've decided to also release a podcast in conjunction with the interview series.

Topics: Design Interview
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Forrester's Predictions For The Future Of Digital Banking

By Jeff Meredith on Apr 22, 2016 4:08:47 PM

Banks may not die off and go the way of Blockbuster but they face the dual threats of disintermediation and commoditization and will have to innovate digitally in order to remain relevant. In a January 14 webinar Forrester Research analyst Peter Wannemacher shared a series of predictions for 2016 and beyond, keying on the strategies that digital executives will have to employ in order to better win, serve and retain customers.

Topics: Design
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Feeling the Pinch in 2016 From Our 2015 Holiday Spending [Infographic]

By Amanda Elam on Apr 22, 2016 4:01:51 PM

From decorations to greeting cards, from holiday meals to cookies and treats, the end of the year also brought the season where we not only spent time with family, we also spent a whole bunch of money.

Topics: Design
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Here are all the Super Bowl 2016 ads for fintech and banking

By Jon Ogden on Apr 22, 2016 3:55:11 PM

Between watching padded athletes slam into each other, viewers of this year's Super Bowl were barraged with ads for junk food: Skittles, Doritos, Taco Bell, Jack in the Box, Mountain Dew, Pepsi, Coca Cola, Butterfinger, Bud Light, and so on. Make a meal out of all that, and you'll be set to... fall into a sugar coma.

Topics: Design Marketing
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Using fintech to help debt-ridden students save $14,000: An interview with CommonBond

By Jon Ogden on Apr 22, 2016 3:54:25 PM

We synced up with Zack Friedman, VP and Head of Finance at CommonBond, to talk about the state of fintech.

Topics: Design Interview
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5 tips for bankers who want to start content marketing

By Jon Ogden on Apr 22, 2016 3:52:08 PM

Content marketing has been around for decades, but the concept is still generally unfamiliar to the world. Some people call it “inbound marketing” because it serves as a useful contrast to “outbound marketing,” while others call it “permission marketing” because it serves as useful contrast to “interruption marketing.”

Topics: Design
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How To Infuse Banking With Fresh Thinking: An Interview with Lani Hayward of Umpqua Bank

By Jon Ogden on Apr 22, 2016 3:50:01 PM

We caught up with Lani Hayward, EVP of Creative Strategies at Umpqua Bank, to talk about the innovative ways that Umpqua has navigated the shift to the digital age. From making use of a 40-foot dome to simplifying a 147-step loan process, Umpqua is consistently leading the pack when it comes to fresh thinking. Hayward shows how other financial institutions can replicate Umpqua’s efforts below.

Topics: Design Interview
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Digital Has Changed These 7 Roles in Banking

By Jon Ogden on Apr 22, 2016 3:47:15 PM

If you were born before digital banking became a mainstay of the financial services industry, your first banking experience likely occurred inside a branch. Perhaps your parents took you to meet with a customer service representative who helped you set up your account and then gave you a paper ledger to keep track of your expenses.

Topics: Design Marketing
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Moneyhawks, Gen Y Embrace Mobile Deposit But Hurdles To Wider Adoption Remain

By Jeff Meredith on Apr 22, 2016 3:33:46 PM

The consumer shift to mobile continues to reduce service costs for financial institutions but not everyone is eager to jump on board. Chase cites a cost of 65 cents for each teller deposit vs only 3 cents using mobile but 35 percent of consumers use direct deposit for all checks, 31 percent prefer depositing checks in person and another 22 percent worry about the security of mobile deposit. Javelin detailed these adoption roadblocks in a September 30 webinar titled "Connecting the Dots with Mobile Imaging to Create a Full Mobile Banking Experience."  

Topics: Design
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