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How financial health and AI will define banking’s next competitive era

By MX Research on Apr 16, 2019 6:30:00 AM

(Note: This article written by MX Research will be published in Credit Union Times on April 24, 2019.)

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MX Announces MoneyMap with Pulse: Ushering a New Age of AI-driven Financial Guidance

By press@mx.com on Apr 15, 2019 7:34:21 AM

Banks and credit unions can now engage consumers with real-time, personalized “nudges” to improve their financial decision making and financial well-being

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Washington Federal chooses MX Helios as its mobile banking app

By Steve Jensen on Apr 3, 2019 10:50:05 AM

Helios by MX selected to boost customer advocacy, provide digital-first option for 100-year old bank with 235 branches

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Don MacDonald shares vision for banking in "The Most Important Question in Banking Right Now" --Bank Director

By John Maxfield on Feb 15, 2019 1:20:17 PM

John Maxfield, executive editor of Bank Director magazine sat down with Don MacDonald, CMO of MX, on Jan. 28 in Phoenix after Don spoke at Bank Director's Acquire or Be Acquired Conference.

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Data is Powerful, But Not Banking’s ‘Silver Bullet’ -- article in The Financial Brand by Don MacDonald

By Don MacDonald on Jan 4, 2019 11:57:32 AM

Despite all of the hype, customer data and advanced analytics are not capable of solving all customer experience challenges. There are hurdles for financial institutions, including quality of data and constraints of systems, budgets and skill-sets. But overcoming those hurdles is not an option anymore.

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Pioneer Bank Achieves Greater Visibility into Customers Accounts with MX

By Steve Jensen on Sep 18, 2018 9:58:07 AM

Leading Upstate New York banker gains invaluable insight into customers with MX, to better serve them with the right message and product at the right time

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Mercantile Bank of Michigan to address how AI starts with clean data

By Ryan Smith on Jul 30, 2018 3:11:23 PM

To meet consumers' growing demands for simplicity and convenience, financial institutions must embrace AI-driven messaging applications and voice-activated devices. And it all starts with clean data. Without clean data, chatbots can’t answer basic questions and AI is anything but intelligent. On a webinar Aug. 14 at 1pm EDT, Mercantile Bank of Michigan will show how their financial institution is using AI-driven technology to successfully drive customer engagement and loyalty. Sign up here:  https://tinyurl.com/yb2pdo7y
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MX customer success featured in American Banker

By Steve Jensen on May 2, 2018 3:45:37 PM

In a May 1 story in American Banker ("With chatbots, Mercantile aims to be virtual teller, financial coach") by Mary Wisniewski, MX customer Mercantile Bank of Michigan explains how happy they are with their PFM (personal financial management) provider, MX.

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