Despite all of the hype, customer data and advanced analytics are not capable of solving all customer experience challenges. There are hurdles for financial institutions, including quality of data and constraints of systems, budgets and skill-sets. But overcoming those hurdles is not an option anymore.
Data is Powerful, But Not Banking’s ‘Silver Bullet’ -- article in The Financial Brand by Don MacDonald
More and more Utah companies are investing in the process of quickly and efficiently analyzing enormous amounts of data, with many of them — MX, Domo, Insidesales — taking full advantage of the benefits.