November 20, 2019
Sometimes you can have it both ways. We're tweaking the process for deleting an external account in the Connections widget. The process stays just as simple but will help us reduce the number of deleted accounts.
Instead of typing 'DELETE,' users will now answer a question about why they’re deleting the account. While this still gives them a chance to change their minds, it doesn’t add extra work, and it helps us collect information about why users are choosing to delete their accounts.
We will use that information down the road to make decisions and improvements.
This will be available to all MX partners starting Dec. 16.