August 18, 2022
We’ve made some visual changes to the step when users manually add an account. These changes offer design consistency, improve accessibility (a11y), and provide information in English, Spanish, and Canadian French.
We are also enhancing the information we collect and analyze through Google Analytics to track in more detail where users drop off in the MX Connect Widget, instead of knowing only that they drop off at some point during the process. This will help us understand where we can improve.
We have added or updated several insights:
We have also created a new feedback flow in the Upcoming Subscription and Subscription Detected insights that allows users to tell us we got something wrong. And, to protect users who are still getting charged for a subscription they say they’ve canceled, we created the Unexpected Subscription Payment insight that recommends they double-check.