November 2022

Connect Widget User Experience Updates

Invalid Credentials View

The Connect Widget now displays an error message on the same screen when the end user inputs invalid credentials. Previously, if invalid credentials were provided, the user was directed to a different screen which provided the error message. If users wanted to re-enter the correct credentials, they had to select the back button. To simplify the user experience, the additional screen has been removed. The error message remains unchanged. 

No action is required by clients or end users to experience this change, it has been automatically updated in the Connect Widget experience. 

An example of the new experience follows.

Search Institution User Experience 

In the Connect Widget, if an end user is searching for their institution, the Select your institution screen displays a list of the most popular institutions. This update enables the search bar to remain visible when a user is scrolling through the list. Previously, if the end user scrolled down the list, the search bar would disappear and the user would need to scroll up to access it. Now, if a user does not see their institution in the list, they can access the search bar quickly and easily. 

No action is required by clients or end users to experience this change, it has been automatically updated in the Connect Widget experience.