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MX Client Services

We're here to help you offer the best experience for your account holders

Experts in Banking

Whenever you talk to a member of the MX client services team, you’re getting help from someone familiar with our more than 550 signed clients. Use that knowledge to get the inside scoop on how to win market share and drive a user-centric experience.

Creative Services

We create videos, images, and copywriting that you can use to win market share.

Award Winning

Our in-house videos have won 14 Telly awards, putting us in league with the likes of Disney, NBC, Coca-Cola, and other Telly winners.

Branding and Campaigns

We create branding and campaigns for you based on our research and design experience at a fraction of the price of a typical ad agency.


Technical Support

If something isn’t working as you’d like, our technical support team will fix it promptly.

  • All tickets are answered within one business day — most within 30 minutes
  • The support team interfaces directly with engineering to immediately resolve problems
  • Team members develop data analysis tools so you know how each product is performing
  • We take feedback seriously and consider every feature request and comment
  • We constantly monitor our system for errors so we catch them before anyone else does

Product Training

Have a question about how our products work? Let us know and we’ll set up a training session.


We can give your team a 2-hour tour so you’re experts in every single MX product you offer your end users.

On-Site Training

You can visit our office, or we can visit yours to get everyone ready for the release of the MX platform.


"MX's training has been nothing short of phenomenal. The content and knowledge from each training has been incredibly valuable and spot on for our needs."

Norm Rupp
MACU Online/Mobile Project Manager

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