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April 3, 2019 | 0 min read
Helios by MX selected to boost customer advocacy, provide digital-first option for 100-year old bank with 235 branches
SILICON SLOPES, UT and SEATTLE, WA — April 2, 2019 — MX, the leading provider of financial data services, announced that Washington Federal has chosen Helios by MX to power its mobile banking app. Washington Federal chose the MX Helios framework for its open APIs, personalization tools, leveraging of client data, and the platform’s ability to grow and scale with the bank.
Washington Federal, an existing MX digital money management customer, has chosen to expand its relationship with MX by selecting MX Helios as part of its ongoing effort to encourage customer advocacy through digital-first banking. Once live, the new-and-improved mobile app will be offered to the bank’s customers throughout eight Western U.S. states.
“We love the MX vision of financial strength through clean data, and we love the results of that vision—not to mention their 5-star-rated mobile offering,” said Cathy Cooper, EVP, Retail Banking, Washington Federal. “We know our bank’s future success lies in meeting the rising generation where and how they want to bank. With Helios’ flexibility and open API framework, MX is essentially working alongside us to build our own mobile app, while utilizing their support and tools. We expect that happier customers will ultimately deliver an experience to support our goals for organic growth.”
“Since its foundation as a savings and loan, Washington Federal has a storied history of serving the individual and the community,” said Nate Gardner, Chief Customer Officer, MX. “That commitment has only expanded in this quickly evolving digital age, and MX and Washington Federal continue to work as close partners, leveraging MX’s powerful data platform and mobile solution—to drive financial success and strength to customers.”
MX is the leading provider of financial data services enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data. Using MX’s platform and products, MX clients are able to understand their customers in real time like never before, allowing them to be truly customer centric, empowering them to grow faster and deliver an exceptional customer experience all while reducing costs. Founded in 2010, MX is one of the fastest-growing fintech providers, partnering with more than 1,800 financial institutions and 43 of the top 50 digital banking providers. For more information, visit www.mx.com.
About Washington Federal
Washington Federal, Inc. is the parent company of Washington Federal, a national bank with 235 branches operating in eight Western states: Washington, Oregon, Idaho, Utah, Nevada, Arizona, Texas and New Mexico. Established in 1917, the bank provides consumer and commercial deposit accounts, financing for small to middle market businesses, commercial real estate and residential real estate, including consumer mortgages, home equity lines of credit and insurance products through a subsidiary. Member FDIC. Equal Housing Lender. www.washingtonfederal.com