Trust Center

How MX Safeguards Financial Data

At MX, we believe in the power of financial data to unlock new insights and drive better money experiences for companies and consumers. We believe consumers own their financial data and have a choice in how they share it. We respect and safeguard that choice in our approach to security and compliance.

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A Foundation of Trust

We know that your consumers trust you with their personal financial data. In turn, we know that you trust us with that data and your business. We earn and maintain your trust by protecting, safeguarding, and securing your consumers’ data with a comprehensive suite of security, confidentiality, and privacy policies, processes, procedures, and controls:

Data Protection

MX will never use, sell, or share personal data for any reason outside of its intended purpose or without the express consent from consumers on how it will be used.

Incident Response

MX maintains real-time monitoring 24 hours per day, 7 days a week for 365 days per year. As part of our monitoring, we incorporate built-in alerts to ensure any issues are quickly identified and managed.

Industry Standard Encryption

MX uses several layers of cryptographically-strong encryption mechanisms to ensure data is protected, both at rest and in transit. Encryption ensures that if an attacker gets access to your data, the attacker cannot read the data without also having access to the encryption keys.

U.S.-Only Data Storage

MX uses industry-accepted standards, protocols, and precautions to guide us in protecting the personal data that we store, transmit, or otherwise process against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. This includes keeping all data stored in U.S. data centers.

Fraud Mitigation Support

MX can help bolster fraud prevention efforts for financial institutions and fintechs with cleansed and enhanced transaction data. While mitigating fraud falls to the financial providers, we’re proud to be able to help those we work with to more quickly and accurately recognize potential fraud cases with our industry-leading data engine.

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Frequently Asked Questions

Is MX secure?

MX is passionate about and dedicated to protecting, safeguarding, and securing your financial data. MX has established a strong security program supported by a comprehensive suite of security, confidentiality, and privacy policies, processes, procedures, and security controls.

Does MX sell consumer data?

At MX, the security and privacy of our clients and consumers comes first. MX has never and will never sell consumer data to third parties. For more information, please review our Privacy Policy.

How does MX protect data?

MX protects, safeguards, and secures consumer data with a comprehensive suite of security, confidentiality, and privacy policies, processes, procedures, and controls. As part of this, MX maintains compliance with applicable security requirements listed in the Payment Card Industry Data Security Standard (PCI DSS) to help ensure that any data that may fall under this provision is handled accordingly. Additionally, MX aligns its security practices closely with recent regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

How can consumers remove their data from MX?

Requests to delete data should be sent to the consumer’s financial provider. Upon request from the financial provider, we will work with them to ensure data is permanently deleted.

Trust Center Resources

To help you with compliance and reporting, we provide high-level security, compliance, and certification documentation on this site.

Ready to Go?

Explore how MX can help you get the most from financial data and build better money experiences for consumers. Contact us to request a demo or get started.