Breaking Banks host Jason Henrichs interviewed Andy Hernandez, Chief Digital Officer of Regions Bank, onsite at the MX Fintech Festival in Sundance, Utah, Feb. 26-28.
As part of its “FinTech of the South” episode, Andy shared his thoughts on where technology and trust intersect. The podcast aired on March 12.
“Customers are trusting more and more to share their data with vendors. Not long ago we’d say, ‘Why would I let Starbucks know where I am?’ But now we let companies like Starbucks know where we are all the time. Soon we’ll let banks do the same. The burden is on us [the banks] to educate customers”
Listen to the podcast here