Business Insider: M&T's head of digital on how the bank is adapting services to customers' needs amid the pandemic

"So, we've worked with MX to enhance our MoneySmart platform. Many times, personal financial management tools look backward and say, look, here's how you spend your money. Instead, MoneySmart takes a look at all of your repeating transactions that are coming in and out. If you aggregate that information, it's able to give you a holistic view across financial institutions. And what it's able to do is predict what your balance will be on a certain day." --Mary Kate Loftus, senior vice president and head of digital banking at M&T