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Mobile Banking and Financial Insights

First Hawaiian Bank

First Hawaiian Bank (FHB) is Hawaii’s largest financial institution with branch locations throughout Hawaii, Guam and Saipan. The company offers a comprehensive suite of banking services to consumer and commercial customers including deposit products, loans, wealth management, insurance, trust, retirement planning, credit card and merchant processing services.

The Challenge

FHB is known for having friendly, outstanding service and smart solutions. The bank is continually looking for ways to better serve its customers and needed a mobile solution that would improve the customer experience and allow FHB to innovate quickly and stay ahead of the rapidly changing digital environment.

The Solution

FHB uses the MX mobile banking platform to complement its digital banking strategy. Powered by MX’s industry-leading data platform, First Hawaiian Bank delivers a single, secure location for customers to interact with all of their finances — including bank accounts, credit cards, loans, investments, and more. Additionally, with MX, the bank is able to provide AI-powered insights that automatically inform and guide users to make better financial decisions.

Our mobile app is a key component to our digital strategy which is driven by providing intuitive tools that empower our customers to manage and direct their financial lives. MX has been a great partner for us in developing a mobile platform that gives our customers a holistic view of their finances with unique insights that help them make sound financial decisions.

Chris Dods

Vice Chairman and Chief Operating Officer

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