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Maximizing Money Management

By Michael Harrington on Apr 20, 2017 10:16:19 AM

Check out the new features available to institutions through the new partnership between FIS & MX. 

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MX Content Collection

By Jon Ogden on Jan 13, 2017 2:27:00 AM

The MX content collection contains all the information you need to know about the MX product suite, our internal teams, and our guiding philosophies.

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BECU App Powered By MX Earns Recognition

By Jeff Meredith on Jan 10, 2017 1:35:13 PM

BECU's app, powered by MX, received recognition from both the Financial Brand and MagnifyMoney in December. BECU appeared as the most improved app in MagnifyMoney's third annual Mobile Banking App Study, which compiles the iOS and Android banking app ratings from over 100 of the biggest credit unions and banks.

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Money Movement And Money Management Features Delight Users

By Jeff Meredith on Jul 27, 2016 2:28:12 PM

Read the whole case study here.

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How Users of Data-driven Money Management Increase Profitability

By Jeff Meredith on Jul 25, 2016 5:16:28 PM

Read the whole case study here.

Users of Data-driven Money Management Increase Savings By 20% Over Four Months

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FinSmart: Hyperpersonalized Advocacy for Account Holders

By Jon Ogden on Jun 30, 2016 4:48:08 PM

Brennan Knotts, Product Lead at MX, introduced FinSmart in our most recent webinar, which you can watch here. (Brennan's section starts at 26:15.)

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How MX Supports Our Clients and Partners

By Jon Ogden on May 27, 2016 4:18:14 PM

Our core mission at MX is to build financially strong citizens through data-driven advocacy.

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Personalized Coaching And Advice: The Future Of Digital Money Management

By Jeff Meredith on May 11, 2016 2:37:00 PM

New research reveals that consumers are hungry for advice to help manage and improve their financial health but a hesitance to aggregate accounts could reduce the usefulness of the insights generated by financial institutions. Javelin finds that while 46% of bank PFM users are willing to provide passwords to their primary FI for aggregation of external accounts, only 17% of non-users would be willing to do so. “The ability to deliver personalized insight and advice hinges on compiling a complete picture of a customer’s finances: deposit accounts, credit cards and loans, and investments, including those held at secondary FIs,” writes Javelin in its April report Digital Money Management in 2016: Moving Beyond Fits And Starts. “But gathering this data requires customers to share their login and passwords, a model that FIs oppose innately.”

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MX Appears In Forrester's Vendor Landscape

By Jeff Meredith on Mar 22, 2016 11:42:16 AM

Having eclipsed 2.5 million users, MX appears for the first time as a featured vendor in Forrester's Vendor Landscape: Pick The Right Digital Money Management Technologies. The March 17 report advises FIs to deeply integrate money management capabilities into digital banking and look for a partner who understands their business objectives rather than just a technical fit.

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The 5th Age of Banking: A Panel at the MX Fintech Festival

By Jon Ogden on Mar 7, 2016 3:53:27 PM

Last week at the Sundance Resort in Utah, MX held the 5th Fintech Festival, an exclusive event for the most innovative companies and thought leaders in financial services.  

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FAQ: How Do You Measure Adoption And Engagement?

By Jeff Meredith on Mar 4, 2016 12:34:23 PM

In 2012 research firm Celent reported that only 4 percent of online banking customers at the top 50 banks were active users of personal financial management (PFM). Selling you a product that no one will use is not a sustainable business model. MX believes that PFM is dead.

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2016 Banking Trends

By Jon Ogden on Feb 19, 2016 6:10:49 PM

You can click through our SlideShare or scroll through the slides below. Enjoy!

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Cultural Innovation in an Increasingly Digital World

By Michael Harrington on Dec 9, 2015 1:42:35 PM

How has digital banking impacted specific roles within the financial services industry? In order to answer this question we surveyed 200+ financial service professionals and wrote our latest ebook which summarizes our findings. You can find the ebook here

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FAQ: Why Invest In Digital Money Management Now?

By Jeff Meredith on Nov 18, 2015 3:49:32 PM

While the banking industry dug its way out of the financial crisis by reducing costs and increasing profitability, it now faces the challenge of growing revenues. Security and compliance certainly loom large as financial institutions plan an increase in technology spend but senior IT executives are also focusing on generating top-line growth. Responding to Ovum's ICT Enterprise Insights survey, 43 percent highlighted supporting revenue growth as one of their top three strategic priorities for 2015. “The need to grow topline revenue through sales and customer conversion rates is driving investment into digital channels,” said Kieran Hines, Practice Lead for Financial Services Technology at Ovum.

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FAQ: What's The Difference Between A Full Integration And A Tabbed Approach To Digital Money Management?

By Jeff Meredith on Oct 20, 2015 5:15:42 PM

There are a number of different ways for a financial institution to provide their users with a rich digital money management (DMM) experience. A financial institution can pursue:

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FAQ: How Do I Demonstrate ROI To My Board And Executive Team?

By Jeff Meredith on Oct 13, 2015 4:37:03 PM

How Do I Demonstrate ROI To My Board And Executive Team?

At MX, we know that account holder interest in digital money management is not enough to justify investment by most financial institutions.

That's why we walk through a detailed ROI calculation with each prospective client to demonstrate tangible benefits and provide them with the tools necessary to make the business case.

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FAQ: Why Sign A Contract If MX Isn't Currently Integrated With My Online Banking Provider?

By Jeff Meredith on Oct 8, 2015 10:40:41 AM

What's the point of signing a contract if you're not currently integrated with my online banking provider? 

You need to define your digital strategy - not existing limitations. 

MX should be an important part of your strategic vision and we'll help you work towards integration with your existing channel or mobile banking provider. If not, we can also direct you to one of our partners where we have an excellent integration already. MX is partnered with over 35 online and mobile providers. 

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User Experience is the New Customer Service

By Michael Harrington on Sep 17, 2015 2:30:55 PM

Is the digital experience you are offering your account holders sufficient to stay on the cutting edge of innovation? 

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ATB Case Study

By Jon Ogden on Sep 1, 2015 2:44:32 PM

A Competitive Edge

ATB Financial wanted to widen their lead on the competition and find a solution that fit their campaign of “using banking to create happiness.” After searching through a range of possible options, they landed on the idea of integrating a digital money management solution within their online banking portal.

Click here to read the PDF version.

Also see ATB Financial featured in The Financial Brand.

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The Banker's Guide to Digital Advocacy

By Jon Ogden on Aug 24, 2015 9:17:38 AM

Advocacy has never been more important than in this age of consumer choice. As account holders become more empowered, financial institutions need to focus on building trust and loyalty or risk being left behind. 

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How MX Customers Develop Personalized Marketing Campaigns

By Jeff Meredith on Aug 21, 2015 5:10:04 PM

Learn from MX clients how implementing our Insight & Target platform has changed the way they cross-sell to their account holders.

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MX Categorization Comparison (5M Transactions)

By Jon Ogden on Aug 19, 2015 2:11:22 PM

A large US financial institution wanted to test categorization accuracy rates from multiple vendors, including MX. To do this, the institution ran 5 million transactions through each vendor’s system and then analyzed the results.

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The Account Holder Journey, Powered by MX

By Jon Ogden on Aug 19, 2015 11:33:00 AM

In this post, we illustrate a range of ways that people can use the MX platform. For the purposes of this post, we use Epic Bank as a placeholder institution.

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Building Better Account Holder Relationships

By Jon Ogden on Aug 5, 2015 10:27:16 AM

Late in July, MX wrapped up another Fintech Festival, an exclusive event for thought leaders in banking and finance to discuss the trends, issues and opportunities they see evolving in the industry.

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BECU Case Study

By Jon Ogden on Jul 29, 2015 11:02:43 AM

Key Data Points

  • Engagement With Alerts Increased 10x
  • PFM Adoption Rate Increased More Than 20x
  • 5.2 Accounts Added Per User
  • Direct Access to Analytics Using the MX Platform

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MX Integration: Built for the Future

By Jon Ogden on Jul 22, 2015 11:37:00 AM

The Future of Integration

Financial institutions sometimes worry that the move to a personal financial management tool will require lengthy coding and an extensive pilot. Perhaps these clients have previously worked with awkward proprietary protocols such as Open Financial Exchange (OFX), and so they expect a similar experience going forward. But integration doesn’t have to be a chore. The reality is that well-crafted, lightweight RESTful APIs allow for the rollout of new functionality with minimal difficulty.

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Security at MX: How We Protect Your Data

By Jon Ogden on Jul 22, 2015 10:13:26 AM

At MX, we’ve spent years building robust security protocols that leverage best practices and exceed industry benchmarks. Here are six areas that illustrate the strength of our security.

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Beyond the "Big Data" Buzzword

By Jon Ogden on Jul 13, 2015 1:51:57 PM

Do you have the ability to mine real-time insights on end users and immediately put those insights to use?

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Welcome to MoneyDesktop

By Jon Ogden on Jun 24, 2015 4:05:27 PM

This training provides a high-level introduction to the core of the MX platform: MoneyDesktop. It is perfect for institutions new to MX, as well as those who want to drive deeper knowledge and engagement from their employees.

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How Banking Should Use Big Data to Be More Like Google

By Jon Ogden on Jun 18, 2015 9:32:25 AM

Do you have the ability to mine real-time insights on end users and immediately put those insights to use? This white paper shows how bankers can gain this ability and become more like Google in the process.

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PFM Is Dead. Welcome to the New World of Digital Money Management

By Jon Ogden on Jun 3, 2015 5:44:17 PM

Forrester Research says that digital money management is essential to “quash the disruptive threat from digital banks” and “garner the loyalty of younger customers,” and Accenture has found that 67% of millennials "are interested in their bank providing tools and services that help them create and monitor a budget."

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MX Client Success Webinar: Empowering Account Holders

By Jon Ogden on May 28, 2015 4:20:39 PM

In this deep-dive webinar, MX clients shared insights into how digital money management is shaping the way they interact with their account holders. Guest panelists include Rita Sly from ATB Financial, Rob Cummings from Mountain America CU, Rick Claypoole from Cadence Bank, and our CEO Ryan Caldwell.

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Digital Money Management: Become an Advocate for Account Holders

By Jon Ogden on May 21, 2015 2:13:39 PM

On May 20th, industry experts Brad Leimer, Alpine Jennings, John Hanley and Brandon Dewitt shared their insights on how digital money management is driving a shift in the way account holders view their finances and their financial institutions.

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Winning Millennials, Gen X and Boomers in a Digital World

By Jon Ogden on May 20, 2015 10:55:05 AM

Do you ever struggle to understand how to appeal to different demographic segments? In this digital white paper, we turn to industry experts to answer demographic questions including:

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Insight and Target Case Study

By Jon Ogden on May 4, 2015 11:28:28 AM

Download the Insight and Target case study to learn how you can get a 25% click-through rate with intelligent analytics and targeted offers.

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Design an Experience That Empowers Account Holders

By Jon Ogden on Apr 30, 2015 8:34:43 AM

With digital leaders like Amazon, Netflix, and Apple setting expectations for user experience, do your account holders rave about their digital experience with you?

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Design an experience that empowers account holders [webinar]

By Jon Ogden on Apr 3, 2015 3:21:31 PM

In this webinar, guest panelists from Santander, Moven, Security Service FCU and Q2ebanking share their insights about the challenges institutions must overcome in digital experience design.

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Battle to Be the Primary Financial Institution

By Jon Ogden on Apr 1, 2015 1:44:22 PM

Whether you know it or not, the battle to remain top of mind and be the primary financial institution for account holders is (and will continue to be) the biggest challenge you face as a banker. Consumer trends, banking revenue models, the competitive landscape, and the rise of digital have fundamentally changed the game. With all disruption, things build up slowly without you really noticing and then bam, a catastrophic change happens.

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Traditional PFM Is Dead. Welcome to the New World of Digital Money Management.

By Jon Ogden on Apr 1, 2015 11:14:00 AM

The financial services industry is in the throes of the digital revolution. Large banks are spending upwards of $500 million a year on mobile alone, global fintech investment grew 201% between 2013 and 2014 and a CEO of a major bank predicts that up to half of the world’s banks will disappear through the cracks caused by digital. In addition, Accenture believes that these changes, combined with deleveraging and squeezed margins, will put 30 percent of traditional banking revenues at risk by 2020.

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MX Product Platform [PDF]

By Jon Ogden on Mar 19, 2015 9:39:14 AM

Interested in learning more about the products MX offers? We've created a PDF that outlines everything in one place.

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How MX Cleanses, Categorizes, and Classifies Transaction Data

By Jon Ogden on Mar 19, 2015 9:39:05 AM

 

Banking today is built on a foundation of digital data. The old enormous filing cabinets filled with account documents and ledgers have been replaced by data centers, and the financial industry is floundering to make the most of the shift. As Chris Skinner, author of the book Digital Bank, puts it: “We built an industry on the physical distribution of paper in a localized world, and we’re now having to get to grips with the digital distribution of data in a networked world.” For bankers, it’s not business as usual.

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2015 Banking Trends Slideshare

By Jon Ogden on Mar 10, 2015 12:37:17 PM

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Winning Millennials, Gen X and Boomers in a Digital World

By James Hodges on Mar 7, 2015 1:30:00 PM

“Millennials’ annual spending power is expected to surpass Baby Boomers by 2018.” - Market Insights

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Account Aggregation and Your Reputation

By Jon Ogden on Mar 5, 2015 3:20:32 PM

 

What is Account Aggregation?

Account aggregation enables users to see all their accounts and transactions in one place. For example, if ACME Financial offered account aggregation, account holders could log in and view data from Wells Fargo, Chase, and potentially anywhere else they have a financial account — all through ACME Financial’s banking portal. In short, account aggregation turns a digital banking portal into a one-stop financial hub.

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MACU Case Study

By Jon Ogden on Mar 3, 2015 4:11:40 PM

See why after switching to MX, MACU reached adoption rates of more than 40% in just 5 months — a 1,200% increase vs. their old solution.

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2015 Banking Trends [webinar]

By Jon Ogden on Feb 13, 2015 12:01:52 PM

As the first of our new MX webinar series this event provided valuable information on the trends financial institutions face in 2015, which engaged 100% of viewers through 55 minutes of the 60 minute presentation.

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Battle of the Apps: 3 Keys to Win the Title of Primary Banking Application

By Jon Ogden on Feb 5, 2015 6:16:00 AM

The competition is heating up. Account holders are looking for a primary banking application — an app they keep on the home screen of their phone. This infographic shows how to stay in the ring.

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How Does MX Differ From the Competition?

By Jon Ogden on Jan 30, 2015 12:26:08 PM

 

MX teams up with digital banking providers to supercharge the account holder experience at financial institutions. We offer money management and user acquisition tools, as well as customizable solutions that seamlessly integrate with digital banking.

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MoneyDesktop Product Tour

By Jon Ogden on Jan 9, 2015 11:06:43 AM

 

Each feature listed below is available as part of our online master widget called MoneyDesktop, which can be directly embedded within online banking. For an overview of our cross-platform framework, check out Helios.

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What Products Does MX Offer?

By Jon Ogden on Jan 7, 2015 4:31:53 PM

MX's product suite is designed to help financial institutions become better advocates for their accounts holders by offering a better experience, more reliable data, and improved insights and advice from your institution.

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Top Banking Priorities for 2015

By Jon Ogden on Jan 7, 2015 2:31:34 PM

Put Account Holders First

With so much competition in the financial services industry it can be hard to know what your top priority should be for 2015. Do you focus on compliance? Back-end technology? Customer service? All of the above?

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Winning Back Millennial Haters

By Jon Ogden on Jan 5, 2015 4:52:00 PM

Recently, Fast Company published an article titled “Sorry Banks, Millennials Hate You”. The article highlights a three-year study from Scratch about disruptive and transformative industries, with the article primarily focusing on banks and the financial services industry. The subjects in the research were described as millennials, a term used to define those born between 1981 and 2000. What’s most interesting is the one word Fast Company used to sum up how millennials feel about banks — hate.

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7 Tips to Lead the Digital Banking Revolution

By Jon Ogden on Dec 16, 2014 5:44:45 PM

 

As a banker, you’ve seen the evidence.

Fewer people visit your branches each year, while the demand for digital banking intensifies.

You recognize that a digital revolution is at hand. But do you have a plan to stay relevant, beat your competitors, and expand your market share?

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What People Are Saying About MX

By Jon Ogden on Dec 15, 2014 11:29:17 AM

 

MX works with digital banking providers to enable banks and credit unions to thrive in the digital age. People from a range of companies have taken note of our work, and below we've listed a few of the testimonials we've received.

Note that while most of the testimonials came before our rebrand from MoneyDesktop to MX, we list the current name of the company in the pull quotes below.

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Infographic: 5 Big Data Essentials for Bankers

By Jon Ogden on Dec 14, 2014 1:53:00 AM

Stop Making Big Data Blunders

According to Gallup Research's recent study, over half (53%) of fully engaged customers have received an ad from their primary bank for a product they already had. In the age of targeted marketing, sending general blanket ads to all your account holders just won't cut it.

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WideNet from MX - Account Holder Acquisition

By Jon Ogden on Dec 11, 2014 11:48:33 AM

What if potential account holders could be introduced to your financial institution through a process that’s as simple as downloading a free app on a smartphone?

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Target from MX - Intelligent Marketing Platform

By Jon Ogden on Dec 11, 2014 10:50:45 AM

Target lets you create segments, deploy adaptive offers, and start tracking a campaign in under five minutes with absolutely no assistance from IT. It’s all about using the data from Insight to place the right offer in front of the right account holders at the right time.

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Visa Case Study - Why They Chose MX

By Jon Ogden on Dec 8, 2014 11:29:52 AM

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Nexus from MX - Financial Data API

By Jon Ogden on Dec 5, 2014 2:40:44 PM

Nexus lets you pick and choose which of our features you’d like to integrate into your current online or mobile banking platform. You can add account aggregation, auto-categorization, alerts, ads and analytics to your core platform — all while maintaining your current, familiar interface.

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Insight from MX - Data Analytics

By Jon Ogden on Dec 5, 2014 2:37:03 PM

Insight contains nearly 100 pre-loaded interactive visualizations that show data such as interest rates, engagement, account types and more. It’s the simplest way to understand your users and how to position yourself against your competitors.

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Helios from MX - Cross-platform Framework

By Jon Ogden on Dec 5, 2014 2:32:08 PM

Today’s account holders want to bank when, where and how they want. Helios meets those needs by enabling a full-feature digital banking experience on any device or platform — tablet, desktop and phone. Best of all, Helios is a native cross-platform framework, which means it’s fast, stable, and device optimized.

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Take the Fear Out of Financial Management

By Jon Ogden on Oct 31, 2014 2:40:00 PM

There are a lot of scary things out there, but one thing your account holders shouldn't have to fear is their finances!

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See Omnichannel Banking on 12 Devices

By Jon Ogden on Oct 14, 2014 2:28:00 PM

Check out the video from our presentation at FinovateFall 2014, which won MX its fifth consecutive Best of Show award for new products Helios and WideNet.

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Why Moven Chose MX

By Jon Ogden on Sep 21, 2014 12:31:35 PM

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Seven Tips to Lead the Digital Revolution

By Jon Ogden on Sep 3, 2014 7:16:00 AM

You’ve seen the evidence. Fewer people visit your branches each year, while the demand for digital banking intensifies. You recognize that a digital revolution is at hand. But do you have a plan to stay relevant, beat your competitors, and expand your market share? This white paper outlines the seven steps that will help you lead the digital revolution.

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MX Data API

By Jon Ogden on Jul 31, 2014 4:32:00 PM

Details the benefits of the MX (formerly MoneyDesktop) Data API suite, including:

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Connect FSS Case Study

By Jon Ogden on Jun 5, 2014 11:37:00 AM

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Looking Past Disruption to Opportunity

By Jon Ogden on May 18, 2014 4:50:00 PM

In Money Summit’s recent post “Do You See Disruption or Opportunity?" Bradley Leimer summarizes his experience at this spring’s Finovate conference and gives his insight into how this year’s presenters are impacting the future of financial services. Leimer says Finovate presenters mainly showcased incremental changes, but that these small improvements are collectively causing a massive shift toward digital financial tools.

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Mercantile Bank Case Study

By Jon Ogden on May 14, 2014 11:20:00 AM

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FPS Gold Case Study

By Jon Ogden on Apr 10, 2014 12:16:00 PM

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Local Government FCU Case Study

By Jon Ogden on Apr 3, 2014 12:30:00 PM

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The Future of Financial Services

By Jon Ogden on Mar 17, 2014 2:02:00 PM

Financial services — and specifically, the relationship between account holders and financial institutions (FIs) — has evolved over the years with changes in technology, account holder expectations and economic stability. For decades the only interested parties in this relationship were the account holder and their preferred FI, but now competing banks and third parties in the tech industry have raised the stakes by pushing the financial services industry in a much more competitive direction that focuses on user demand.

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More Than Just Financial Management - It's Personal!

By Jon Ogden on Mar 11, 2014 1:32:00 PM

See how Personal Financial Management (PFM) makes you the Primary Financial Institution (PFI)

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BECU Case Study

By Jon Ogden on Mar 11, 2014 12:43:00 PM

Howie Wu, Vice President of Virtual Banking at BECU, discusses the benefits they’ve reaped using MX (formerly MoneyDesktop) solutions:

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PFM Infographic: Control your money. Control your life.

By Jon Ogden on Feb 20, 2014 9:29:00 AM

See how personal financial management (PFM) applications can make a difference in your account holders' lives.

Topics: Infographics
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The Importance of Account Aggregation

By Jon Ogden on Feb 11, 2014 7:08:00 AM

More than anything else, account holders log in to online and mobile banking to check their account balances and transactions (Consumers and Mobile Financial Services Report, 2013). With MoneyDesktop, you can turn these channels into a “Financial Hub”, a one-stop shop where your account holders can access their outside accounts and quickly check all their balances.

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No Country for Old Men: Innovate or Perish

By Jon Ogden on Jan 27, 2014 1:58:00 PM

There Will Be Blood

In his American Banker’s BankThink article “There Will Be Blood: The Era of Engagement Banking,” thought leader Bradley Leimer discusses the future of the banking industry. Leimer suggests that with the economic downturn “(mostly) behind us,” and with changing consumer behavior on the rise, that the next big challenge facing the industry is the full-on shift to a mobile platform. He goes on to say that the economic imperative to innovate and shift has finally come to an industry not known for innovation. In fact, inspired by the banking industry’s signs of mobile adaptation, an entirely new market and business model was created—financial technology, or fintech for short.

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Exceeding Expectations In A Digital World

By Jon Ogden on Dec 9, 2013 1:17:00 PM

Opportunity knocks … will financial institutions open the door?

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