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FAQ: How Do You Measure Adoption And Engagement?

By Jeff Meredith on Mar 4, 2016 12:34:23 PM

In 2012 research firm Celent reported that only 4 percent of online banking customers at the top 50 banks were active users of personal financial management (PFM). Selling you a product that no one will use is not a sustainable business model. MX believes that PFM is dead.

Topics: FAQ
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2016 Banking Trends

By Jon Ogden on Feb 19, 2016 6:10:49 PM

You can click through our SlideShare or scroll through the slides below. Enjoy!

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Cultural Innovation in an Increasingly Digital World

By Michael Harrington on Dec 9, 2015 1:42:35 PM

How has digital banking impacted specific roles within the financial services industry? In order to answer this question we surveyed 200+ financial service professionals and wrote our latest ebook which summarizes our findings. You can find the ebook here

Topics: webinars
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FAQ: Why Invest In Digital Money Management Now?

By Jeff Meredith on Nov 18, 2015 3:49:32 PM

While the banking industry dug its way out of the financial crisis by reducing costs and increasing profitability, it now faces the challenge of growing revenues. Security and compliance certainly loom large as financial institutions plan an increase in technology spend but senior IT executives are also focusing on generating top-line growth. Responding to Ovum's ICT Enterprise Insights survey, 43 percent highlighted supporting revenue growth as one of their top three strategic priorities for 2015. “The need to grow topline revenue through sales and customer conversion rates is driving investment into digital channels,” said Kieran Hines, Practice Lead for Financial Services Technology at Ovum.

Topics: FAQ
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FAQ: What's The Difference Between A Full Integration And A Tabbed Approach To Digital Money Management?

By Jeff Meredith on Oct 20, 2015 5:15:42 PM

There are a number of different ways for a financial institution to provide their users with a rich digital money management (DMM) experience. A financial institution can pursue:

Topics: FAQ
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FAQ: How Do I Demonstrate ROI To My Board And Executive Team?

By Jeff Meredith on Oct 13, 2015 4:37:03 PM

How Do I Demonstrate ROI To My Board And Executive Team?

At MX, we know that account holder interest in digital money management is not enough to justify investment by most financial institutions.

That's why we walk through a detailed ROI calculation with each prospective client to demonstrate tangible benefits and provide them with the tools necessary to make the business case.

Topics: FAQ
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FAQ: Why Sign A Contract If MX Isn't Currently Integrated With My Online Banking Provider?

By Jeff Meredith on Oct 8, 2015 10:40:41 AM

What's the point of signing a contract if you're not currently integrated with my online banking provider? 

You need to define your digital strategy - not existing limitations. 

MX should be an important part of your strategic vision and we'll help you work towards integration with your existing channel or mobile banking provider. If not, we can also direct you to one of our partners where we have an excellent integration already. MX is partnered with over 35 online and mobile providers. 

Topics: FAQ
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User Experience is the New Customer Service

By Michael Harrington on Sep 17, 2015 2:30:55 PM

Is the digital experience you are offering your account holders sufficient to stay on the cutting edge of innovation? 

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ATB Case Study

By Jon Ogden on Sep 1, 2015 2:44:32 PM

A Competitive Edge

ATB Financial wanted to widen their lead on the competition and find a solution that fit their campaign of “using banking to create happiness.” After searching through a range of possible options, they landed on the idea of integrating a digital money management solution within their online banking portal.

Click here to read the PDF version.

Also see ATB Financial featured in The Financial Brand.

Topics: Case Studies
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The Banker's Guide to Digital Advocacy

By Jon Ogden on Aug 24, 2015 9:17:38 AM

Advocacy has never been more important than in this age of consumer choice. As account holders become more empowered, financial institutions need to focus on building trust and loyalty or risk being left behind. 

Topics: White Papers
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