Is the digital experience you are offering your account holders sufficient to stay on the cutting edge of innovation?
As the first of our new MX webinar series this event provided valuable information on the trends financial institutions face in 2015, which engaged 100% of viewers through 55 minutes of the 60 minute presentation.
Put Account Holders First
With so much competition in the financial services industry it can be hard to know what your top priority should be for 2015. Do you focus on compliance? Back-end technology? Customer service? All of the above?
As a banker, you’ve seen the evidence.
Fewer people visit your branches each year, while the demand for digital banking intensifies.
You recognize that a digital revolution is at hand. But do you have a plan to stay relevant, beat your competitors, and expand your market share?