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User Experience is the New Customer Service

By Michael Harrington on Sep 17, 2015 2:30:55 PM

Is the digital experience you are offering your account holders sufficient to stay on the cutting edge of innovation? 

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2015 Banking Trends Slideshare

By Jon Ogden on Mar 10, 2015 12:37:17 PM

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2015 Banking Trends [webinar]

By Jon Ogden on Feb 13, 2015 12:01:52 PM

As the first of our new MX webinar series this event provided valuable information on the trends financial institutions face in 2015, which engaged 100% of viewers through 55 minutes of the 60 minute presentation.

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Top Banking Priorities for 2015

By Jon Ogden on Jan 7, 2015 2:31:34 PM

Put Account Holders First

With so much competition in the financial services industry it can be hard to know what your top priority should be for 2015. Do you focus on compliance? Back-end technology? Customer service? All of the above?

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7 Tips to Lead the Digital Banking Revolution

By Jon Ogden on Dec 16, 2014 5:44:45 PM

 

As a banker, you’ve seen the evidence.

Fewer people visit your branches each year, while the demand for digital banking intensifies.

You recognize that a digital revolution is at hand. But do you have a plan to stay relevant, beat your competitors, and expand your market share?

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