Privacy, Permissions, and Protecting Consumer Data

Zoe is a Senior Fellow at the Future of Privacy Forum (FPF). She leads its Open Banking Program, bringing together stakeholders across this complex financial landscape. Over a 30-year career, Zoe served as head of global privacy and other roles for Fortune 20 entities, including in banking (JPMC), healthcare (UHG and Cigna), retail (WMT) and government (USPS).

Zoe serves as co-chair for non-commercial entities on the Board of Directors for the Financial Data Exchange. Previously she served on the IAPP Board of Directors, and led the bank subgroup for the Business Roundtable regarding new privacy approaches. Other memberships included: GS-1 privacy workgroup (co-chair); privacy/security subcommittee of the Council for Excellence in Government (co-chair); AHIP Privacy & Confidentiality Work Group; HLC Confidentiality Coalition; RIM Council; RILA privacy/security workgroup; and FPF Advisory Board.

Zoe is a frequent speaker at industry events, including keynotes at the 2022 FDX Global Summit, 2016 Executive Women’s Forum, and 2015 IAPP Asia-Pacific conference. She’s been quoted in several media sources like the New York Times, USA Today.com, the Economist, and National Public Radio, and has testified at subcommittees of the House Energy and Commerce Committee.

FPF is a non-profit organization that serves as a catalyst for privacy leadership, advancing principled data practices in support of emerging technologies. FPF brings together industry, academics, consumer advocates, and other thought leaders to explore the challenges posed by technological innovation and to develop privacy protections, ethical norms, and workable business practices. Through research, publications, educational meetings, expert testimony, and other activities, FPF works with organizations and governments to shape best practices and policies in the United States and globally.